Uniglow’s Software Maintenance has the following characteristics:

• We offer different pricing models based on service levels, per issue resolved rather than based on number of people and obliterate the need for supporting a fixed team size and fixed cost.
• Global in nature – we’re to support business units across the world from different cultural and language background.
• 24 X 7 Availability – We leverage Internet’s speed and accessibility to provide support to business needs, anytime anywhere.
• Fast and Efficient – By leveraging the accumulated expertise, we offer the support service faster and efficiently by expending lesser effort.
• Global knowledge repository – we have a global accessible knowledge repository of best practices, offered solutions to assure enhanced business productivity and minimize business disruption.
• Proactive – We’re able to take preventive action by identifying the issues proactively and fixing them.
• We able to support different packaged products leveraging the underlying business process knowledge, although the package may be different.